Key words
Quality Management
Objectives
PARTIM QUALITY MANAGEMENT
With growing global competition, Quality Management is becoming increasinly important to the leaderschip and management of all organizations. Increasingly, organisations in Europe accept that Total Quality Management is a way of managing activities to gain efficiency, effectiveness and competitive advantage. The implementation of Total Quality Management programmes can achieve significant benefits such as reduced costs and greater satisfaction (customers, employees, financial and other stakeholders and the community at large), all leading to better business results.
The course provides understanding of and guidance on the application of Quality Management Systems.
Topics
PARTIM QUALITY MANAGEMENT
- Quality Management Principles
- The ISO 9000 Family
- The application of ISO 9000
- The requirements of the ISO 9001 standard
- The new ISO 9000 Year 2000 Series
- The EFQM Model
Prerequisites
Final Objectives
Materials used
Study costs
Study guidance
Teaching Methods
Assessment
Lecturer(s)
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